Covid 19

In order to create the safest environment possible for all of our clients & staff we have put rigid new protocol in place. In order to receive treatment please take the time to read this protocol to avoid disappointment.

We have increased cleaning schedules in all areas with Covid-19 effective products, all of our staff are wearing upgraded PPE including masks and disposable gloves during all treatments. To limit the flow of people coming in and out of the salon, and to reduce customer interactions we ask that you wait in your car prior to your treatment time and we will call you in to get numbing & a consultation form. We will then call you to discuss your form, and it is requested that you spend your numbing period in your car where applicable as we are unable to offer safe enough in salon seating, you can also during this time leave, or visit a local cafe. We aren’t allowing walk in enquiries or bookings, and all payments are contactless so we will likely request this at the time we call to discuss your consult while you numb. Your treatment will run as per usual, and our therapist will be providing further consultation in the room with you wearing PPE. We are exercising a very strict no friends or family policy including no children to be present at your appointment - in no instance can we make allowances for this. If you are unwell please let us know prior to your appointment, cold and flu symptoms will require a strict 14 day stand down from rebooking and rebooking is subject to availability which at this stage is slightly longer than we usually experience due to backlog. Our usual cancellation policy applies, so if you are unsure please contact us in advance so we can avoid penalties and fill your appointment, if in the case you show up to your appointment unwell, or with a friend or family member it will most likely result in us turning you away and a loss of deposit paid. We appreciate your understanding of this policy during a very uncertain time, and we hope you can see this as a positive move to reduce the spread of Covid-19.